We’ve compiled a description of the most frequent Brother printer error problems, along with an explanation of what they mean and what to do about them. We hope it was helpful, but if you’re still stuck, use our pricing finder to find out how much it will cost to fix your equipment.
If the error notice “Unable to print E9” arrives while you are in the middle of printing your documents, you will be taken aback and wonder what it means. Why has this happened? You don’t have to be concerned. We’ve included all the information you need to know about Brother Printer Error E9, as well as a step-by-step guide on how to fix Brother Printer Error E9 on your own. To fix the brother printer problem, e9, properly follow the methods outlined below.
Reasons
- because of any extraneous item that becomes lodged in your printer. Paper fragments, packaging material, paper clips, dirt, and other foreign materials are examples of foreign materials.
- It’s possible that your machine isn’t working properly, or that there are some hardware issues.
- To resolve the error message quickly and easily, “Unable to Initialize E9,” follow the troubleshooting procedures listed below.
Table of Contents
Troubleshooting Brother Printer Error E9: A Step-by-Step Guide
- Lift the scanner of your brother printer with both hands.
- On the left side of the machine, you’ll find the scanner cover support arm.
- Now, thoroughly inspect the printer’s left and right corners, as well as the centre, for any paper scraps, paper clips, packing material, or other obstructions.
- Then, carefully move the printer’s print head from left to right, searching for any paper scraps stuck beneath the print head. If any are discovered, remove them.
Note: If the print head is on the right, press and hold the cancel button for at least 5 seconds until the print head goes to the center. This will allow you to look inside the machine for any paper scraps in the right corner.
- Now, open the scanner cover and examine the machine’s back.
- Open the inside cover after opening the Jam Clear Cover.
- If you find any foreign items or blocked paper, remove them.
- Close the interior cover first, then the clear cover to prevent jamming.
- Close the scanner lid and turn the printer around to the front.
- If the error has been resolved, proceed to step 11; otherwise, proceed to the steps following.
- Remove the printer from the power outlet for one minute before reconnecting it.
- Then proceed to step 11.
Print a Quality Check Sheet for Printing (PQCS).
- Using the up and down buttons on your Brother printer’s control panel, navigate to the “Improve Print Quality” option.
- When you press the “start” button, a PQCS will begin printing.
- There is no problem with your Brother printer if the PQCS page prints satisfactorily.
- If the Brother Printer Error E9 persists after attempting the procedures above, your printer will require service.
This section lists error messages and error codes shown in the Control Panel display and solutions for the errors.
Solution for Brother Printer Error Code 03
The issues with the wiring connecting the motherboard to the drum unit, or the metal plates on the drum unit itself, are the causes of this error number. This is a middle-of-the-road problem, and there isn’t a simple solution.
To fix the problem, try powering down the machine by pushing and holding the Brother Printer Error Codes Power Button on the control panel until it says, “Shutting Down.”
Wait 10 seconds before turning the machine back on with the same button. If you’re not a sophisticated person who is comfortable opening your machine and cleaning out all the contacts, this is the only thing you can do at this time.
The Error Code 03 is sometimes confused with the Error Code E03. However, the two are not the same. If you get the E03 error, it means your SD card has failed. To put it another way, the issue isn’t with the printer, but with your SD card. Check to see whether you’ve locked the card, if it’s corrupted, or if the card’s pins need to be cleaned.
Solution for Brother Printer Error Code 20-01
Communication problems between your brother’s machine and the server handling the fax papers are the cause of this error code.
To fix the problem, try sending the documents again to check whether it’s a minor problem caused by interference on the data-handling phone line.
If the problem persists, it is most likely due to a problem with the incoming phone line to your brother’s machine. In this case, it’s always a good idea to unplug as many other devices as possible, as well as any splitters that could be connected to your system. Connect the line straight to the “Line” port on your printer and see if it solves the problem. Start plugging in the rest of the devices once they’ve been confirmed to work to see if there’s a specific machine that’s creating the problem or if it’s just a case of line overload.
Solution for Brother Printer Error Code 32
Paper or labels jammed around the drum or on one side of the device are the cause of this error code.
To fix the problem, check to see if there’s anything stuck around the drum unit. Because you’ll need to disassemble your Brother machine to a certain point, it’s recommended to reference the official Brother user manual for your specific equipment, which will walk you through the steps to get to the drum unit. Make sure to adhere to all the safety precautions. When you reach the drum unit, carefully pull it out and place it on a level, clean surface. To avoid any damage, inspect the drum for any sticky paper or labels and carefully remove them using a tool such as plastic tweezers. Make sure there are no torn printing consumables at the back of the printer, behind the drum unit, while you’re in there.
Solution for Brother Printer Error Code 35
One of the following could be the cause of this error code:
- An item is blocking a moving portion inside the machine.
- The encoder strip has gotten dirty.
- Mechanical issues in general
You’ll need access to the rear of the machine to fix the problem, so remove the plug and rotate it so that you can work on it safely and comfortably. The jam-clear cover of most Brother printers is opened by a double lever on the back. The first probable answer to your problem – paper stuck under this cover – could be found here.
Make sure you have a lint-free microfiber cloth or something similar before attempting to clean the encoder strip. The encoder strip is strong and durable, but you should avoid touching it with your naked skin to avoid leaving oil residue. Check your brother’s user manual to learn how to get to the strip so it may be cleaned. If there is any paper in this area, gently pull it out. You could wish to check the encoder strip to see if there are no obstacles here.
If the problem persists, you’ll need professional help to resolve the underlying problem, which is most likely a complex mechanical defect that necessitates the use of specialised instruments.
Error Code 46 on a Brother Printer Solution
Machine Error 46 is another name for this error.
The ink box purging failure is the cause of this error code. All Brother printers keep track of purge operations to ensure that the internal ink container does not overflow. The 46 error is displayed when this counter reaches a specific number, prohibiting any further purging and rendering the machine unusable.
You’ll need to reset the purge counter to fix the problem. This is done by hitting the Menu and Start keys together, then pushing the arrow pointing up at least four times to enter the machine’s maintenance mode. Once you’re in maintenance mode, navigate through the log to find the issue you’re encountering because it’s already been reported there. Restart the printer and the purge counter.
If the problem persists after following the procedures above, you may need to replace the ink absorber box before attempting to reset the purge counter.
Solution for Brother Printer Error Code 4F
Unable to Print 4F is another name for this error.
An object lodged in a moving part of the machine, or a general mechanical fault could be the cause of this error number.
To fix the problem, you’ll have to disassemble your brother’s machine to some extent, so if you’re not sure, consult the official Brother user manual. After removing the scanner cover or the back panel, you’ll be able to see the insides of your printer. With the 4F error code, it’s likely that some paper has become wedged between the rollers, causing the motor to overload and display the error. Pull the paper material out of the printer gently and reset it; this should clear up the issue and restore your machine’s functionality.
If the problem persists, your equipment has most certainly suffered a mechanical breakdown and will need to be serviced.
Solution for Brother Printer Error Code 50
Unable to Print 50 is another name for the same thing.
A piece of paper that got stuck between the roller guides or another moving gear within your brother’s machine is most likely the cause of this error number.
To fix the problem, you’ll need to get to the back of your printer and squeeze the levers that release the back panel. Once the back cover has been removed, look for any paper that has become trapped between the rollers and carefully remove it by pushing on it continuously. While you’re at it, take a few minutes to look around for any additional debris that may have accumulated and dispose of it. You should also expose any other panels, such as the one below the scanner, depending on the model of the Brother machine you have. In the same way, look for paper and rubbish and remove them.
If the problem persists after following the instructions outlined above, your printer will require professional assistance.
Solution for Brother Printer Error Code 51
Unable to Print 51 is another name for Clean Unable 51.
This error code indicates a problem with the cleaning unit, which could be caused by paper or another object lodged in the carriage.
To fix the problem, you’ll need to go deep into your Brother printer, so remove as many panels as possible to make accessing all the components easier. Before removing the panels, remember to disconnect the printer’s data and power cables. The printer’s main shaft contains a set of gears that could be worn out, causing the guides to slip. If this is the case, you may need to order a replacement part or, as a last resort, try to refill the material back into the gear.
If the problem cannot be fixed by properly executing the preceding methods, your computer will most likely require a mechanical component overhaul. Although it is possible to locate and purchase the main carriage unit, this may take too much time compared to sending the device in for service.
Solution for Brother Printer Error Code 9923
Scanner Error 9923 is another name for it.
The cause of this error number is a scanner malfunction on your Brother printer, whether it was caused by hardware or software, such as an erroneous driver installation.
To address the problem, we’ll start with the simplest approach. It’s a good idea to hard reset your Brother printer before doing anything else. This is easy to do; all you must do is insert the power cord into the socket while your brother’s printer is still on. Then, before plugging it back in, wait at least one minute. It is vital that you use the wall socket itself, not any surge protectors or similar devices. When the printer is plugged in again, push the power button and wait for it to initialize.
If the problem persists, you could try reinstalling the printer’s driver. It’s advisable to use the Brother Uninstaller tool for this because it’ll make sure you’re using the most recent and relevant driver for your device.
Conclusions
After all of that, it’s time to say goodbye, and we hope we were able to resolve your brother printer problems. In this well-written post, we’ve outlined the simplest and quickest ways to obtain a brother printer error codes. If you have anything else to say, please leave it in the comments section below. We’d love to hear your thoughts. We’ll be back soon with another how-to guide for troubleshooting your tech issues. Until then, keep an eye out for us!