What If Your Toshiba Printer Is Offline But Correctly Connected? Most of the people face this issue, and it becomes a hassle when we are trying to print some important documents. Connectivity issues, outdated drivers, incorrect settings, and hardware problems are the major causes of the “Printer Offline” error.
This guide will provide some troubleshooting steps you can take to help get your Toshiba printer online.

Table of Contents
What Causes Toshiba Printer Inactive Status?
Now, before we head towards the fixes, let us first have a quick glance at the possible reasons for your Toshiba printer to appear offline.
- Connectivity Problems—Loose cables, Wi-Fi problems, or network disconnections.
- Invalid or Corrupted Printer Drivers: Missing or older drivers may trigger communication glitches.
- Default printer settings—Setting the incorrect default printer is another reason the printer goes offline.
- Print Spooler Errors—A print job that gets stuck can also stop the printer from working.
- Hardware Problems - Low toner, jammed paper, as well as hardware malfunctions, can likewise produce offline mistakes.
Solutions to Fix Toshiba Printer Offline Issue
1️⃣ Restart Your Printer and Computer
A simple restart can often fix minor glitches.
Steps:
- Turn off your Toshiba printer.
- Unplug it from the power source and wait for 30 seconds.
- Restart your computer.
- Turn the printer back on and check if the issue is resolved.
2️⃣ Check Printer Connections
Ensure that your printer is properly connected to your computer or network.
For USB printers:
✔ Unplug the USB cable and reconnect it.
✔ Try a different USB port on your computer.
For Wi-Fi printers:
✔ Make sure the printer is connected to the same Wi-Fi network as your PC.
✔ Restart your router if the connection is unstable.
3️⃣ Set Toshiba Printer as Default
If another printer is set as the default, Toshiba may appear offline.
Steps:
- Open Control Panel > Devices and Printers.
- Right-click on your Toshiba printer and select Set as default printer.
- Restart your PC and check if the printer is online.
4️⃣ Disable ‘Use Printer Offline’ Mode
Windows sometimes automatically enables the offline mode.
Steps:
- Press Windows + R, type control printers, and hit Enter.
- Right-click on your Toshiba printer and select See what’s printing.
- Click on the Printer tab and uncheck Use Printer Offline.
- Restart the printer and check if it’s now online.
5️⃣ Update or Reinstall Toshiba Printer Drivers
Outdated drivers may cause communication problems between the printer and computer.
Steps to Update Drivers:
- Press Windows + X and select Device Manager.
- Expand Printers, right-click on your Toshiba printer, and select Update driver.
- Choose Search automatically for updated driver software.
Steps to Reinstall Drivers:
- Open Device Manager > Printers.
- Right-click your Toshiba printer and click Uninstall device.
- Restart your computer.
- Download the latest drivers from Toshiba’s official website and install them.
6️⃣ Restart the Print Spooler Service
The print spooler manages print jobs, and restarting it can fix offline errors.
Steps:
- Press Windows + R, type services.msc, and hit Enter.
- Scroll down and find Print Spooler.
- Right-click it and select Restart.
- Close the window and check if your printer is online.
7️⃣ Check for paper jams and low ink/toner.
Sometimes, paper jams or low toner levels can prevent printing.
Steps:
✔ Open the printer and check for stuck paper.
✔ Ensure the ink/toner levels are not low.
✔ Replace cartridges if necessary.
🔹 Final Thoughts
By following these steps, you should be able to resolve the Toshiba printer offline issue. If the problem persists, try reinstalling the printer or contacting Toshiba support for further assistance.
💡 Pro Tip: Keep your printer drivers updated and regularly check for firmware updates to avoid future issues.