My Toshiba Printer Is Offline But Connected? Many of us here struggle with this situation, and it gets annoying / frustrating when we have to print something important. Why Does My Printer Keep Going Offline Connectivity problems, outdated drivers, wrong configurations, or hardware issues are the root cause behind the “Printer Offline” error.
This guide will walk you through some troubleshooting steps in order to get your Toshiba printer back online.
Table of Contents
What Causes Toshiba Printer Inactive Status?
Now as we move forward to the fixes, let us take a quick look at the potential reasons that could be causing your Toshiba printer to display offline.
- Connectivity Issues — If the wires come loose, you’ll have to push them back in, an easy fix for the wires.
- Printer Drivers are Out-of-Date or Corrupted: Outdated or corrupt printer drivers can lead to communication errors.
- Printer default settings—The printer installed may be set as the default printer, which is why the printer would keep going offline.
- Print Spooler Errors – Getting a stuck print job may also cause printer to stop responding.
- Hardware Issues – As I said, low toner, paper jam, and hardware failure can also cause offline errors.
Solutions to Fix Toshiba Printer Offline Issue
1️⃣ Restart Your Printer and Computer
A simple restart can often fix minor glitches.
Steps:
- Turn off your Toshiba printer.
- Unplug it from the power source and wait for 30 seconds.
- Restart your computer.
- Turn the printer back on and check if the issue is resolved.
2️⃣ Check Printer Connections
Make sure that your printer is correctly connected to your PC or your network.
For USB printers:
✔ Disconnect the USB cable and plug it back in.
✔ Try another USB port on your computer.
For Wi-Fi printers:
✔ Ensure the printer is linked to the same Wi-Fi network as your PC.
✔ Reboot the router if the connection is unstable.
3️⃣ Make the Toshiba Printer as the Default Printer
Toshiba will display offline if another printer has been selected as the default.
Steps:
- Open the Control Panel > Devices and Printers.
- Right-click your Toshiba printer and click Set as default printer.
- Restart your PC and check if the printer is online.
4️⃣ Disable ‘Use Printer Offline’ Mode
Windows sometimes automatically enables the offline mode.
Steps:
- Press Windows + R, type control printers, and hit Enter.
- Right-click on your Toshiba printer and select See what’s printing.
- Click on the Printer tab and uncheck Use Printer Offline.
- Restart the printer and check if it’s now online.
5️⃣ Update or Reinstall Toshiba Printer Drivers
Outdated drivers may cause communication problems between the printer and computer.
Steps to Update Drivers:
- Press Windows + X and select Device Manager.
- Expand Printers, right-click on your Toshiba printer, and select Update driver.
- Choose Search automatically for updated driver software.
Steps to Reinstall Drivers:
- Open Device Manager > Printers.
- Right-click your Toshiba printer and click Uninstall device.
- Restart your computer.
- Download the latest drivers from Toshiba’s official website and install them.
6️⃣ Restart the Print Spooler Service
The print spooler manages print jobs, and restarting it can fix offline errors.
Steps:
- Press Windows + R, type services.msc, and hit Enter.
- Scroll down and find Print Spooler.
- Right-click it and select Restart.
- Close the window and check if your printer is online.
7️⃣ Check for paper jams and low ink/toner.
Sometimes, paper jams or low toner levels can prevent printing.
Steps:
✔ Open the printer and check for stuck paper.
✔ Ensure the ink/toner levels are not low.
✔ Replace cartridges if necessary.
🔹 Final Thoughts
By following these steps, you should be able to resolve the Toshiba printer offline issue. If the problem persists, try reinstalling the printer or contacting Toshiba support for further assistance.
💡 Pro Tip: Keep your printer drivers updated and regularly check for firmware updates to avoid future issues.
