Xerox Printer Issue

Xerox Printer Offline Windows 10

Xerox is a global organization for the development of print solutions and other digital document solutions for use in day-to-day professional activities all over the world. Xerox is best for producing a diverse range of printers, including simple printers, all-in-one printers, and high-tech Xerox machines and fax machines, but Xerox primarily focuses on printers for any technical issues like “Xerox Printer offline Windows 10” resolution about Xerox printing machines.

Why is the Xerox printer showing offline?

Because Xerox is a technical machine, technical errors are an unwelcome guest. When a user first starts using a Xerox printer, an error in the ink cartridge is noticed

  • Such as dirt settled into it.
  • User makes a mistake while installing the cartridge m non-technical backgrounds users are use some ohter ink cartridges.
  • The Xerox printer technical support team is the best option for any type of technical advice for any Xerox technical issues.
  • This update is complex process for non technically person.Technical issues also occur while installing the printer drivers if a person is from a non-technical background.
Xerox Printer Showing offline

Though Xerox printers are known for producing high-quality output and multitasking, both things are only possible when all the technical procedures associated with Xerox printers are performed accurately and without any flaws, as the output is also dependent on the printer’s technological setup, and the same is true for other tasks such as scanning.

For the greatest print quality, make sure the ink cartridges are properly placed and filled with ink. An ink cartridge that is low on ink or left empty will immediately result in poor print quality.

How to Fix Xerox Printer offline Windows 10?

For the time being, let’s concentrate on troubleshooting the Xerox printer going down the issue. Here are the procedures to take:

  • Double-check your printer’s power supply.
  • If your printer is linked via USB cable, make sure it is properly connected and plugged into a USB port.
  • Double-check that your printer’s connections are properly connected.
  • If your printer is wireless, make sure it is correctly linked to your system.
  • Check your printer’s printing status, then restart the printer spooler service if necessary.

Method 1: Examine the network and USB cables.

These steps must be followed depending on whether your Xerox printers are wireless or Ethernet-connected.

  • Examine the Ethernet wires to ensure they are not frayed or worn out.
  • Disconnect the Ethernet cable from the router and the printer and inspect the connector for damage.
  • Connect it to the printer and router now (make sure to hear the click sound).
  • Check that the router’s internet lights are flashing correctly.
  • If you’re using a wireless router, check that the WiFi icon in your PC’s System Tray is connected to your local router.
  • Connect your Xerox machine and computer to the same network.
  • To ensure that there is no fault in this segment, change the Ethernet cable and USB cable to the new wire as a last resort.

Method 2: Reset your Xerox printer’s software.

To reset the software, go to the control panel on your printer. The transient files will be removed from the network controller and the system during this operation.

  • Check to see if your printer is turned on.
  • Allow the control panel to become lit and ready to use.
  • Now, on the side panel, press the login/Out button.
  • If it asks for the System Administrator password, type it in.
  • At the bottom of the panel, press the Machine Status button.
  • On the screen, go to the Tools menu and select Troubleshooting.
  • Under the Features section, select Resets.
  • Select Software Reset from the drop-down menu.
  • Select All Software > Reset from the Reset Options menu.
  • Your Xerox will reboot now, and you won’t be able to print until the operation is finished.

If the software reset does not bring the printer back online, proceed to the next step and power off/on the Xerox.

Method 3: Power on and power off the Xerox machine.

This step will assist you in clearing the printer’s volatile memory. Perform the instructions in the correct order because an erroneous shutdown may harm the internal hard drive or cause a printer malfunction.

  • Turn off the Xerox machine.
  • To begin with, save all documents and double-check that nothing is waiting to be printed.
  • Now look inside the little space beneath the control panel for the secondary power button. The exact location can be found in the printer’s handbook.
  • Once you’ve located it, turn it off.
  • Allow 10 seconds for the touch panel to turn off completely.
  • Now you must access the printer’s side panel and turn off the main switch.
  • Close the door.
  • You must now wait for at least 2 minutes before turning on the Xerox printer.

Turn on the Xerox Printer.

  • Close the cover after turning on the main switch under the side panel.
  • Turn on the secondary power button to see if the Xerox printer is still offline.

Method 4: Empty the Print Queues in Windows 10.

  • Devices and Printers into your PC’s search bar and press Enter.
  • Select your Xerox printer from the list of printers.
  • Open Print Queues from the drop-down menu.
  • Select “Remove All Documents” from the Printer tab.
  • When you manually deselect the Use Printer Offline option, the Xerox printer offline problem will be resolved.

Method 5: Set your Xerox printer to “online” manually.

  • The Log In/Out button on the side panel adjacent to the touch screen must be pressed.
  • Enter your credentials in the login window. If this is your first time entering these details, type “admin” for username and “1111” for password (no quotation marks).
  • After that, click “Done.”
  • The Machine Status button must now be pressed.
  • Select the Tools tab from the Machine Status screen.
  • Then select Network Settings.
  • You must select Online over Offline from the two alternatives.
  • Close the window.
  • Press the Log In/Out button once more and select Log Out.

Method 6: In the printer port,disable the SNMP status.

For use with Windows 10.

  • In the search box, type Devices and Printers and press Enter.
  • Now move your mouse over your Xerox printer.
  • Then select Manage.
  • Select Printer Properties from the drop-down menu.
  • The Properties box appears, and you should go to the Ports tab.
  • Uncheck the SNMP Enabled box after selecting Configure Port.
  • To confirm the setting, click OK.

Method 7: Reinstall the Xerox printer.

If the previous steps do not work, use the instructions below to remove and reinstall the printer.

  • To begin, type CMD into the command prompt and press Enter.
  • On the black screen (Command Prompt), type printui/s/t2.
  • The Print Server Properties window should now appear.
  • Remove the driver by right-clicking on the Xerox printer.
  • All of the windows should be shut.
  • Now go to the section “Devices and Printers.”
  • Select Add a Printer from the drop-down menu.
  • Select your Xerox printer from the list of printers on the screen.
  • Continue to reinstall the printer and drivers by following the on-screen directions.

Conclusions

There are several factors that can cause your Xerox printers to go offline. Determine what is causing a problem with your printer and then determine the best possible solutions to resolve it. There could be several reasons for resolving the issue. You can try any of the methods listed above to resolve the Xerox printer offline error message.

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