If your Xerox printer is not printing, you’re not alone. This is a common problem that more and more people are having, and there are many causes from connectivity, drivers and so on. We’ll take you through possible issues as well as how to fix them, to get your printer back to work as soon as possible. Read more
Common Reasons Why Your Xerox Printer Is Not Printing
Understanding the root cause is the first step to fixing the issue. Here are some of the most frequent reasons why your Xerox printer is not printing:
- Connection Issues: A faulty USB cable or unstable Wi-Fi connection.
- Printer Offline: The printer may be set to offline mode.
- Outdated or Corrupt Drivers: Old or incompatible drivers can prevent the printer from working.
- Paper Jam or Low Ink: These basic issues are often overlooked.
- Print Queue Errors: Too many jobs stuck in the queue can halt printing.
How to Fix a Xerox Printer That Is Not Printing
Follow these steps to troubleshoot and fix the issue:
- Check Printer Connection
Ensure that all cables are properly connected. If you’re using Wi-Fi, make sure the printer is connected to the correct network. Try restarting your router and printer.
- Set Printer as Default
Go to your computer’s Control Panel > Devices and Printers, right-click your Xerox printer, and select “Set as default printer”.
- Clear the Print Queue
Sometimes print jobs get stuck. Open the print queue, cancel all documents, and restart your printer.
- Update or Reinstall Drivers
Visit the official Xerox website to download the latest drivers. Outdated drivers are a common reason why the Xerox printer is not printing.
- Check for Paper Jam or Low Ink
Open the printer and check for any jammed paper. Also, ensure the ink or toner cartridges are not empty.
When to Contact Xerox Support
In case you have already attempted all the above troubleshooting steps and still wonder why is my Xerox printer is not printing, you may want to get in touch with Xerox customer support. They can also help with anything from hardware-based issues internally to checking if the firmware is properly functioning.
Final Thoughts
Nothing can be more frustrating when you have to print an urgent document, and your Xerox printer won’t print. Yet through some debugging, most of the errors are solvable without the assistance of the experts. Remember to keep your printer drivers updated and other housekeeping activities to prevent these issues in the future.
