If you’re using a Canon multifunction printer and suddenly encounter Canon printer error 752, you’re not alone. This common error usually appears when the device fails to send a scanned document via email using SMTP (Simple Mail Transfer Protocol). In simple terms, it’s an email communication failure. But don’t worry—this guide will help you fix Error 752 on Canon Multifunction Printers quickly and efficiently.
What is Canon Printer Error 752? And How to Fix Error 752 on Canon Multifunction Printers
SMTP communication failure is the error. This usually indicates that the printer is having a hard time reaching the mail server when you scan something and have it sent via email.
You may see messages like
- “Error 752: SMTP server connection failed.”
- “Error 752: Failed to send email”
This issue is common in Canon models that support Scan to Email features, especially in office environments.
Common Causes of Canon Error Code 752
Before we fix it, let’s understand the causes:
- Incorrect SMTP server settings
- Wrong email authentication credentials
- Blocked ports or firewall issues
- DNS or network connectivity issues
- Outdated firmware on the printer
How to Fix Canon Printer Error 752
Here’s a step-by-step process to clear Canon printer error 752:
1. Check SMTP Server Settings
Open the destination client home page or control panel from the printer’s web interface and ensure that
- The SMTP server address (like smtp.gmail.com) is correct.
- SMTP port (usually 465 or 587) matches that of the email provider.
- SSL/TLS If Required has been enabled (SSL/TLS), OK.
2. Verify Email Login Credentials
Make sure that the username and the password are correct for the email account. Canon error 752 may arise due to a typo or an outdated password.
3. Test Internet Connection
The Canon printer should be attached to the network. Print a network configuration page to check for connectivity issues.
4. Check Firewall or Antivirus
In some instances, a firewall may not allow the printer and the SMTP server to communicate. Try to temporarily disable the firewall and check if it makes any difference.
5. Update Printer Firmware
Outdated firmware may cause SMTP compatibility issues. Visit the official Canon support website to download the latest firmware for your model.If you’re unsure about your SMTP settings or need firmware updates, visit the official Canon USA Support Page to download the latest drivers, manuals, and troubleshooting tools.
When to Call for Help
If you’ve tried all the above steps and still see Canon printer error code 752, it might be time to contact technical support. You can also reach out to a printer repair service near you for expert assistance.
Final Thoughts
Canon Printer Error 752 occurs. While working, you will notice the paper is covered in your hands or on the slide rail. Thankfully, most of these come from incorrect configuration settings and are easy to fix. Now, you have successfully restored your printer’s scan-to-email feature. In this blog you can know How to Fix Error 752 on Canon Multifunction Printers
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