Experiencing a Epson WF-M5799 paper jam can be frustrating, especially when you’re in the middle of an important task. This all-in-one monochrome printer is designed for high-volume tasks, but like all printers, it’s not immune to occasional glitches. In this blog, we’ll walk you through simple, step-by-step solutions to resolve paper jams and printing errors on the Epson WF-M5799 efficiently.
Before moving on to the solutions, it is just as crucial to know why paper jams and printer errors on the Epson WF-M5799 exist in the first place. Common reasons include Visit the official Epson WF-M5799 support page for manuals, drivers, and firmware updates.
Improper paper loading
- With wrinkled or damaged paper
- Overfilled paper trays
- Objects foreign to the printer inside the printer
- Dirty or misaligned rollers
- Knowing these causes can help you avoid future problems.
How to Resolve a Paper Jam on Epson WF-M5799
If you have a paper jam warning or encounter anything stopping the printer from operating, try the following:
Step 1: Turn Off the Printer
Turn the printer off and disconnect it from the wall power source. This is for your own safety and the safety of others, and to prevent additional damage as well.
Step 2: Scan All Access Points
Open the cartridge door, rear-access door, and output tray. If jammed paper is not visible, continue to the next step. Be sure to check:
- Paper cassette
- Rear cover
- Output tray
- Duplex unit (if installed)
Step 3: Carefully remove jammed paper. Try to remove the paper gently, if possible.
Using both hands, gently remove any paper stuck. Pull the paper the way it usually goes through the printer so you don’t cause more damage to your printer’s interior.
Step 4: Look for any remaining debris.
Here are some of the other types of paper jam and printing errors Epson WF-M5799 may be experiencing in which bits and pieces of paper may be getting stuck in the rollers or sensors. Search and take the light to remove any scrap with the help of a light source.
Step 5: Close All the Covers and Power ON.pub
Once you have released the jam, firmly shut all doors and reboot the printer. Print a test page to make sure it’s working properly.
Fixing Other Printing Errors
In addition to paper jams, you may experience other printing errors on the Epson WF-M5799. Here’s how to fix them:
Error: Message “Paper Out” with Paper Loaded
- Adjust the paper in the tray system properly.
- Avoid overfilling the tray.
- Inspect if the paper sensor is clean and operational.
Issue: Unable to Print / Blank Pages
- Check the ink or toner level.
- Run the print head cleaner program through the printer or Epson program.
- Check the appropriate paper size and type.
Error: “Printer Offline”
- Ensure that the printer is set up on the network.
- Reinstall or update the printer’s driver.
- Power cycle the printer and the machine.
Preventive Maintenance Tips
To prevent further paper jams and printing issues on the Epson WF-M5799, please observe these maintenance tips:
Always spread the stack of paper before loading it to make sure the pages are not stuck together.
- Do not use folded, curled, or torn paper.
- Keep the printer and paper trays dust-free.
- Do regular printer maintenance via the Epson software.
Keep paper stored in a dry place at room temperature to prevent moisture-related jams. (momentoimages/Getty)
Conclusion
Paper jams and printing errors with the Epson WF-M5799 need not be stressful. You can get your printer up and working again in no time by diagnosing what might have caused it and taking these troubleshooting steps. Tending to your paper and taking care when loading will help keep your Epson WF-M5799 running well.
