It can be frustrating to have a Canon printer that won’t print in black and white even though you have just installed a new Canon black ink cartridge. There are many reasons why this can happen, from a simple installation fault to a firmware issue. In this post, we are going to explain to you the reasons and solutions for this error step by step.
Why Does My Canon Printer Say Low Ink After Replacing the Cartridge
There are multiple factors that can trigger a low ink warning even with a new cartridge. Let’s explore them.
Cartridge Not Recognized Properly
Occasionally, the printer doesn’t recognize that there is a new cartridge. So I removed the cartridge completely and tried to install again: ERROR: 1102 The issue is that the Ink cartridge is not being detected. This may be because the Ink cartridge wasn’t locked in properly, or the chip was dirty, or for some other reason, the chip is not being read in the printer. Read: Resolving the Canon Pixma 1403 Ink Error
Protective Tape Not Removed
Each cartridge is brand new and comes with protective tape and a plastic clip over the ink port and chip. If not taken fully out, the cartridge will not be recognized well, displaying a low ink error.
Counter Reset Issue
Canon printersdetermine their ink levels with a built-it ink monitor system. If not, this counter may stay not reset while the cartridge is replaced, and then the printer can think that the cartridge is still empty.
Incompatible or Refurbished Cartridge
Refill or 3rd-party cartridges are not recommended, and may not be compatible. Some of the chips on the non-OEM cartridges will not read well with your Canon printer.
Final Thoughts
It can be frustrating to see the low ink message after installing a new cartridge, but it is easy to resolve in most cases. From cleaning contacts to resetting the printer, these are the steps you can take to get your printer back up and running. When in doubt, stick with real ink, and seek further assistance from Canon support.
