If you’re seeing the message “Xerox Printer Offline Windows 10” on your screen, you’re not alone. Many users face this issue while trying to print important documents. When your Xerox printer goes offline, it means your computer is unable to communicate with the printer. This blog will help you understand why this happens and how to fix it effectively.
Why Does My Xerox Printer Say Offline?
The Xerox Printer Offline Windows 10 error usually appears due to one of the following reasons:
- • The printer is not connected to the network properly.
- Printer is set to “Use Printer Offline” mode.
- Outdated or corrupted printer drivers.
- Network or connectivity issues.
Step-by-Step Solutions
Here are some proven solutions you can try to get your Xerox printer back online:
1. Check Printer and Network Connection
First of all, you need to check that your Xerox printer is turned on and also properly connected to your computer or Wi-Fi network. If you’re connecting by USB, connect on a different port or reconnect.
2. Set Xerox Printer as Default
There are times when the printer could be in working condition but still is not set as the default printer. To fix this:
- Open Settings > Devices > Printers & scanners.
- Below your Xerox printer, choose Set as default.
3. Disable “Use Printer Offline” Mode
Occasionally, Windows automatically puts the printer in offline mode. To disable this:
- Navigate to Control Panel > Devices and Printers.
- Click your Xerox printer and click See what’s printing.
- Click on the top menu on Printer, and untick Use Printer Offline.
4. Update Xerox Printer Driver
An obsolete or corrupted driver can also be the culprit of the Xerox Printer Offline Windows 10 error. Here’s how to update it:
- Open Device Manager.
- Locate your Xerox printer, right-click on it, and choose Update driver.
- Select Search automatically for updated driver software.
- You may also go to the Xerox official website to download the latest drivers for your printer.
5. Restart Print Spooler Service
The Print Spooler service manages print jobs in Windows. If it’s not running properly, your printer may go offline.
- Press Windows + R, type services.msc, and press Enter.
- Find Print Spooler, right-click, and select Restart.
Conclusion
Fixing a Xerox printer offline issue in Windows 10 can be frustrating. Not to mention, the day you desperately need to print something is the day your printer decides to play up. However, if you go through the steps above, you can generally fix the problem relatively quickly and get back to printing.
Are you still facing the Xerox printer offline error? You may need to remove and reinstall your printer; otherwise, contact Xerox support to do an advanced level of troubleshooting.
Read:-Need immediate help? You can visit our Printer Support Page for expert assistance.
